Chennai, Tamil Nadu, India
About Us
This Privacy Policy is effective as of Feb 2022
Mind Serenity (“Mind Serenity”, “we” or “us”) are firmly committed to protecting your privacy. You should understand what we do with data relating to you (“Personal Data”) which we collect when you visit our website, https://mind-serenity.blogspot.com/ (the “Platform”) and how we use and disclose the information. We are committed to complying with all data protection laws as are applicable to us.
By using our Platform or by otherwise giving us your Personal Data you are accepting the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Platform or give us any of your Personal Data. We reserve the right to make changes to this Privacy Policy at any time. Any changes will be posted in this Privacy Policy. We encourage you to regularly review this Privacy Policy to make sure you are aware of any changes and how your data may be used.
If you have any questions or comments about the Policy, please contact us. This Policy is incorporated into and is subject to the Terms of Service. Your use of Platform and any Personal Data that you provide on the Platform remains subject to the terms of this Platform Privacy Policy and MIND SERENITY P.C.W.C. Terms of Service. Please click on any of the following questions to be directed to the relevant answer in the main body of this Policy.
HOW WE COLLECT YOUR PERSONAL DATA
WHY DO WE NEED TO COLLECT YOUR PERSONAL DATA
TO WHOM WE GIVE YOUR PERSONAL DATA
INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA
HOW LONG WE RETAIN YOUR PERSONAL DATA
HOW WE PROTECT YOUR PERSONAL DATA
CHILDREN’S PRIVACY PROTECTION
CONTROLLING YOUR PERSONAL DATA
LINKS AND THIRD PARTIES
CONTACT US
HOW WE COLLECT YOUR PERSONAL DATA
We may collect the following Personal Data relating to you:
- Account Information: You need to provide some information to use our Platform and Services. In the course of accessing and using the Services, we must receive or otherwise collect information that identifies you as a specific individual and can be used to contact or identify you (“Personal Data”). The types of information we receive and collect from you will be name, email address, phone numbers.
- Device and Location Information: The Platform automatically collects certain technical information relating to the device you use to visit the Platform. Specifically, we use cookies and similar technologies to help us understand your activity on the Platform. A “cookie” is a small piece of data that a website can send to your browser, which may then be stored on your device. Data that we collect automatically includes your internet protocol (“IP”) address, location, your device’s identification information, and the actions taken on our Platform (e.g., links that you click) as well as other sites that you may visit.
- Payment Information: If you use the Service to make or receive payments, we will also collect certain financial information, such as credit card or other financial account information.
- Anonymous Information: We sometimes collect anonymous information from visits to the Platform. Anonymous information refers to information that does not and will not directly or indirectly reveal your identity, e.g., aggregated data relating to all of our Platform visitors. We may use this data to analyse trends and statistics and to help us provide you with a better experience using our Platform.
If you provide us with Personal Data of third parties (such as the details of your administrative assistant or your emergency contact), you agree to (a) notify each individual before sharing their Personal Data with us, (b) explain that their Personal Data will be processed in accordance with this Privacy Policy, and (c) obtain their consent, where appropriate.
WHY WE NEED TO COLLECT YOUR PERSONAL DATA
To the extent permitted by applicable law, we use your Personal Data for various purposes, such as to:
- provide you with the Services and information that you have requested.
- manage and maintain our relationship with you, including responding to an inquiry, question, or comment made by you and providing you with other customer support.
- communicate important notices to you, such as information about changes to this Platform Privacy Policy and Service updates.
- carry out analytics and market research and internal reporting to enable us to plan, develop and improve our Platform, our Services and marketing activities. (For example, we may use your IP address to help diagnose problems with our server, to administer the Platform, to refine the Platform based on which features people use most often, to help identify Platform users (such as you) and gather general demographic information about Platform users.)
- prevent and detect unlawful behaviour, and protect or enforce our legal rights, for example defending us in case of legal disputes.
TO WHOM WE GIVE YOUR PERSONAL DATA
We will not sell your Personal Data to anyone outside the MIND SERENITY P.C.W.C. However, we may need to disclose your Personal Data to third parties in the following instances:
- Service providers: We will disclose your Personal Data to companies that provide services to us, such as ______________, the vendor that assists us with payment transactions done on our Platform. The service providers are required to keep your Personal Data confidential and are not permitted to use your Personal Data for any other purpose than to carry out the services they are performing for us.
- Third parties to meet applicable legal requirements: We may need to disclose your Personal Data to a third party if it is necessary to comply with a legal obligation or the decision of judicial authority, a public authority, or a government body, or if the disclosure is necessary for national security, law enforcement or other public interest.
- Third parties in connection with a business sale: If we make a sale or transfer of assets, or are otherwise involved in a merger or business/asset transfer, we may transfer your Personal Data to one or more third parties as part of that transaction.
- Other third parties with your consent: We may also share your Personal Data with other third parties when you separately consent to such sharing.
INTERNATIONAL TRANSFERS OF YOUR PERSONAL INFORMATION
We may transfer your personal data to countries other than the country in which you initially provided the information for the purposes described in this Privacy Policy. For example, if you are located outside of United Kingdom, we may transfer and process all personal data in United Kingdom. The countries to which we transfer personal information may not guarantee the same level of protection for personal information as the one in which you reside. For more details on how we deal with International Transfers of Personal Information originating from EU/EEA, please refer to the heading on Data Transfers in the GDPR Annex below.
HOW LONG WE RETAIN YOUR PERSONAL DATA
Your Personal Data will be retained only for so long as reasonably necessary for the purposes set out in this Platform Privacy Policy in accordance with applicable laws, including to satisfy any legal, regulatory, accounting, or reporting requirements. Your information may persist in copies made for backup and business continuity purposes for additional time. If you choose to provide us with Personal Data, we encourage you to routinely update the data to ensure that we have accurate and up-to-date information about you.
HOW WE PROTECT YOUR PERSONAL DATA
Mind Serenity P.C.W.C. implements appropriate security measures including end-to end encryption designed to prevent unlawful or unauthorized processing of Personal Data and accidental loss of or damage to Personal Data.
CHILDREN’S PRIVACY PROTECTION
The Platform are not intentionally targeted to, or intended for, children under the age of 16. We do not knowingly collect data relating to children.
CONTROLLING YOUR PERSONAL DATA
Accessing of Personal data
- If you would like request information about your personal data which we have collected, or inquire about the manner in which your personal data may have been used or disclosed by us within the past year, please contact us. In order to facilitate processing of your request, we may need to ask for further information relating to your request.
2. We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days from the date of your request, we will inform you in writing. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the applicable laws and regulations).
Updating or modifying your Personal Data
- It is crucial that you provide us with accurate personal data. You are responsible for informing us of changes to your personal data, or in the event you believe that the personal data we have about you is inaccurate, incomplete, or out of date. You can update your personal data by accessing your account on the Platform. If you are unable to update your personal data through your account, you can do so by contacting us via homepage by filling out the questionnaire.
Withdrawal of consent and deletion of Personal Data
- You may communicate the withdrawal of your consent to the continued use or disclosure of your personal data for any of the purposes mentioned in this Privacy Policy, or request the deletion of your personal data, by contacting us through the contact details provided in the Platform.
2. Please note that if you communicate your withdrawal of your consent to our use or disclosure of your personal data as mentioned above, or request the deletion of your personal data, we may not be in a position to continue to provide our Services to you or perform on any contract we have with you, and we will not be liable in the event that we do not continue to provide our Services to, or perform our contract with you. Our legal rights and remedies are expressly reserved in such an event.
LINKS AND THIRD PARTIES
The Platform contains links to other websites, including sites controlled by third parties independent of us. MIND SERENITY is not responsible for the privacy practices or the contents of such websites that is not owned by MIND SERENITY. We encourage you to read the privacy notices of such websites before providing any Personal Data to them. We do not take responsibility of any other party’s site hyperlinked to MIND SERENITY web site or in which any part of the MIND SERENITY web site has been hyperlinked or for the opinions of third parties expressed on or through our Platform.
CONTACT US
Any questions, concerns or complaints about our processing operations and our commitment to this Platform Privacy Policy should be addressed to MIND SERENITY admin Data Protection Officer at jemspeacefulhearts@gmail.com .In addition to contacting us, in certain countries you have the right to lodge a complaint with your local data protection authority if you so choose.)
GDPR Annex
Annex: Additional information for the purposes of the EU General Data Protection Regulation, the Swiss Federal Data Protection Act and the UK Data Protection Act (“GDPR Annex”)
This GDPR Annex complements and supplements the main body of the Platform Privacy Policy and covers the processing of Personal Data subject to EU Regulation 2016/679, also known as the EU General Data Protection Regulation (“GDPR”), the Swiss Federal Data Protection Act and the UK Data Protection Act, 2018. In case of any conflicts between the main body of the Platform Privacy Policy and the GDPR Annex, the GDPR Annex will have precedence. The term, Personal Data in this Annex shall have the meaning as given to it under the GDPR.
We will notify you of any material changes or additions to this Platform Privacy Policy and will provide you with a copy of any amended Platform Privacy Policy(s) by use of your e-mail address provided to us, or by any other suitable means.
If you have any questions relating to this GDPR Annex or our processing of your Personal Data, please contact our Data Protection Officer at: contactmindserenity@gmail.com
PURPOSES AND LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
YOUR RIGHTS
DATA TRANSFERS
PURPOSES AND LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
To the extent permitted by applicable law, we use your Personal Data for the purposes identified in the main body of the Platform Privacy Policy based on the following legal grounds:
- Consent: We may process your Personal Data if you consent to such processing, e.g., for receiving promotional messages via phone or electronic communications means from us. You have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any prior processing based on your consent. Please note that even after withdrawal of your consent we may be entitled to continue processing your Personal Data if other legal grounds apply. To withdraw your consent, you can use the unsubscribe instructions in the promotional communications you receive.
- Contractual necessity: Where it is necessary to enter into a contract with you for the provision of our Services or to perform our obligations under that contract. If you do not provide us with your Personal Data for processing as described below, we may not be able to provide the service, product or information requested.
- Our legitimate interests: We may process your Personal Data where it is necessary for our legitimate interests as a company, including to manage, promote and improve our business and manage our risk.
- Compliance with applicable law: We may Process your Personal Data where the processing is required by applicable laws;
YOUR RIGHTS
You have the following rights with respect to your Personal Data that we process, subject to conditions and restrictions set out in the applicable laws:
- To learn whether your Personal Data is processed by us and to request a copy of your Personal Data and information relating to the processing of your Personal Data.
- To request the correction of any inaccurate or incomplete Personal Data.
- To request the erasure of your Personal Data or the restriction of the processing of your Personal Data.
- To object to our processing of your Personal Data.
- To withdraw consent, you have given.
- Under certain circumstances, to demand data portability.
- To lodge a complaint with the applicable data protection supervisory authority.
To exercise your rights to the extent allowed under applicable law, please email us at contactmindserenity@gmail.com
DATA TRANSFERS
As detailed under the section ‘International transfers of your Personal Data, your Personal Data may be processed by us in countries outside your country of residence such as United Kingdom. In this event, we will ensure that the recipient of your Personal Data offers an adequate level of protection, for instance by entering into standard contractual clauses for the transfer of data as approved by the European Commission (or the relevant data protection supervisory authority, as applicable).
Annex for California Residents
California Online Privacy Protection Act (CalOPPA) – “California Do Not Track Disclosures”
In accordance with the CalOPPA, we may collect Personal Data about your online activities when you use the Products. California’s “Shine the Light” law, Civil Code Section 1798.83, permits our users who are California residents to periodically request and obtain certain information about any Personal Data disclosed to third parties for direct marketing purposes. If you are a California resident and wish to refrain us from gathering your Personal Data, please submit your request in writing to the contact details set out in page 1 above. In addition, if you wish to turn off Do Not Track (DNT) signals on your web browsers, please make changes in your web browser via settings option.
California Consumer Privacy Act (CCPA) –The CCPA gives California consumers enhanced rights with respect to their Personal Data that is collected by businesses. First, California consumers may opt out of having their Personal Data sold to other persons or parties. Second, California consumers have a right to know:
- What specific pieces of information a business has about the consumer;
- Categories of Personal Data it has collected about the consumer;
- Categories of sources from which the Personal Data is collected;
- Categories of Personal Data that the business sold or disclosed for a business purpose about the consumer;
- Categories of third parties to whom the Personal Data was sold or disclosed for a business purpose; and
- The business or commercial purpose for collecting or selling Personal Data.
Third, California consumers can request that the Personal Data a business has collected about them be deleted from the business’s systems and records.
With your consent, may sell Personal Data to third parties. You can request to opt out of the sale of your Personal Data at any time by completing the questionnaire on our homepage or by sending as email at contactmindserenity@gmail.com. We have fifteen (15) days after receipt to implement a request to opt out.
To make a “request to know” or request to delete your Personal Data, send us an e-mail at jemspeacefulhearts@gmail.com. (Please put either “Request to Know” or “Request to Delete” in the subject heading of your email.)
When contacting us, we may ask you to provide certain, limited Personal Data, such as your name, email address and/or username to verify your request and to match with our records and systems. We will not retain this Personal Data or use it for any other purpose. And we need to search our records and systems only for the preceding twelve (12) months.
Terms and Conditions
Created on: Feb 9th, 2021
Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
Definitions:
For the purposes of these Terms and Conditions:
- Country refers to India
- Service refers to the Website.
- Terms and Conditions (also referred to as “Terms”) mean these Terms and
Conditions that form the entire agreement between You and the Company regarding
the use of the Service. - Third-party Social Media Service means any services or content (including data,
information, products or services) provided by a third-party that may be displayed,
included or made available by the Service. - Website refers to Mind Serenity, accessible from https://mind-serenity.blogspot.com/
- You mean the individual accessing or using the Service, or the company, or other
legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third- party web sites or services that You visit.
Termination
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions. Upon termination, your right to use the Service will cease immediately.
Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Service.
You agree that the original English text shall prevail in the case of a dispute.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is a material, we will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
Contact Us
If you have any questions about these Terms and Conditions, you can contact us:
• By email: contactmindserenity@gmail.com
Disclaimer
If you require any more information or have any questions about our site’s disclaimer, please feel free to contact us at contactmindserenity@gmail.com
All the information on this website is published in good faith and for general information purpose only. Mind Serenity does not make any warranties about the completeness, reliability, and accuracy of this information. Any action you take upon the information you find on this website (https://mind-serenity.blogspot.com/), is strictly at your own risk. will not be liable for any losses and/or damages in connection with the use of our website.
From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link that may have gone ‘bad’.
Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their “Terms of Service” before engaging in any business or uploading any information.
Consent
By using our website, you hereby consent to our disclaimer and agree to its terms.
Update
Should we update, amend or make any changes to this document, those changes will be prominently posted here.
Important:
WE ARE NOT A MEDICAL SERVICE OR SUICIDE PREVENTION HELPLINE. IF YOU ARE FEELING SUICIDAL, WE SUGGEST YOU IMMEDIATELY CALL A SUICIDE PREVENTION HELPLINE - EG VANDREVALA FOUNDATION HELPLINE - 1 860 266 2345 (24X7), AASRA - +91 22 2754 6669 (24X7),Samaritans Mumbai - +91 84229 84528 / +91 84229 84529 / +91 84229 84530
Copyright © 2021 MIND SERENITY Psychological Counselling and Well-Being Center Rights Reserved.
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